By Chris Preimesberger – A new study confirms what a great many people in IT already suspected: Companies of all sizes are vulnerable to costly and damaging e-mail outages because they trust their messaging infrastructure to a single server and do not have an adequate backup and recovery plan in case of a disaster. ApplicationContinuity.org surveyed 434 […]

By JIM SALTER, AP Business Writer ST. LOUIS – Charter Communications officials believe a software error during routine maintenance caused the company to delete the contents of 14,000 customer e-mail accounts. There is no way to retrieve the messages, photos and other attachments that were erased from inboxes and archive folders across the country on […]

By Mary Jander, Byte and Switch An unencrypted backup tape missing from an Iron Mountain storage facility has forced a major credit card company that specializes in online credit protection to contact hundreds of thousands of customers.

By Grayson Kamm, First Coast News JACKSONVILLE, FL — The target may be high-tech, but the emotion involved is as old as humanity. Spite, anger, and revenge. Police say that’s what filled a woman’s heart after she picked up the classified ads. When Marie Cooley came across a job that looked like hers in the […]

It took GE Money two months to reconstruct the missing tape and identify the people whose information was lost. Since December, the company has been notifying consumers in batches of several thousand and telling them to phone a call center set up to deal with the breach. The notification is expected to be completed next […]

From the Associated Press The loss or theft of personal data such as credit-card and Social Security numbers soared to unprecedented levels in 2007, and the trend isn’t expected to turn around soon as hackers stay a step ahead of security and laptops disappear with sensitive information. And while companies, government agencies, schools and other […]