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Tech Support Survey

January 31st, 2012 No comments

 

We are always looking for ways to improve our customer support. It will help us help you if you would fill out this short survey.

 

How satisfied are you with  your recently closed Tech Support case?




Do you have any suggestions that could help us improve our level of support to you?
Were all your issues answered?  



Would you like someone to contact you about your experience? If so, please give us your name and contact info.


 

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Webinar Series on Selling Online Backup Services to be Scheduled In February

January 27th, 2012 No comments

Beginning in February our Sales Manager, David Branch, will offer a series of free webinars designed to help you sell more online backup services. Dave has decades of experience in software and services sales, and has been through advanced industry sales training. His insight and experience will prove invaluable.

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Aren’t All Online Backup Services Really the Same?

January 26th, 2012 No comments

by Mitch Romm

 At first glance, it would seem that most online backup services are pretty-much the same. They provide software you load on your computer to identify files for backup. They establish an Internet connection to a cloud-based storage server. Finally, they transmit an encrypted version of your data to offsite storage for safe-keeping.

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Online Backup Customer Referral Network

January 24th, 2012 No comments

I haven’t mentioned the RBS Referral Network lately, mainly because it’s all automatic and just sends out referrals without making too much fuss.

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2012 Looks like a Good Year for Online Backup Company, Remote Backup Systems

January 24th, 2012 No comments

We are very excited about 2012 here at RBS!

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David Branch Appointed Sales Manager at Remote Backup Systems

January 24th, 2012 No comments

David Branch has been appointed Sales Manager (World) for Remote Backup Systems, a leader in the development of Online Backup software. Based in the Memphis headquarters, David will provide experience and vital resources to RBS’ entire network of Service Providers.

David has a substantial career in software sales and support, having represented Ansys, PDA and AutoTrol. David has been involved with reseller networks and channel partners, and understands the distribution side of sales. We expect our customers to benefit from his experience and technical aptitude.

 

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A Business Case for Providing Bare Metal (Image) Backups?

January 14th, 2012 7 comments

I need a little help wrapping my head around something. Maybe you can help. You’ve been asking me for a Bare Metal Backup feature, and I am about to give it to you. My questions are all about how you’re going to use it, and how you’re going to charge for it, and truthfully, I want to know why you want an online BMR backup solution at all.

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Online Backup Company Remote Backup Systems Promotes Stephanie Wallace to Support Coordination Manager

January 13th, 2012 No comments

As part of a plan to strengthen its technical support capabilities, Remote Backup Systems, the leading developer of online backup software, is pleased to announce the promotion of Stephanie Wallace to the position of Support Coordination Manager, providing vital resources to the company’s entire network of service providers.

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Beta Test Client Released – Support for Exchange 2010 Mailboxes

December 6th, 2011 No comments

RBS is happy to announce the release of the public Beta Test Client version 11.4.0 for RBackup. This version has support for Exchange 2010 mailbox-level backups, among other new features.

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RBS is Expanding, Hiring

November 28th, 2011 No comments

RBS is expanding, and we are going to hire some new associates for our Memphis office.

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Rob Demonstrates How to Give a Chicken an Injection

November 20th, 2011 No comments


 

This has nothing at all to do with Remote Backup.

I have raised pet chickens for many years. Sometimes they need shots. You can do it yourself if you aren’t squeemish about needles. Do try this at home, but only on the advice of a veterinarian who can recommend the correct treatment and dosage.

-Rob

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