Blog Archives

Nobody is ever really happy when they have to contact Tech Support. All companies get complaints about their support departments, and the smart companies listen carefully to those complaints. So, that’s what I did. About 30 days ago I made some major changes in our Technical Support department. I wanted to decrease the time it […]

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Mercury Online Backup I introduced my latest Online Backup project, codenamed “Mercury”, back on June 23. Since then I realized that if I wanted Mercury to be able to beat the likes of Mozy on both price and features, Mercury would have to do more, and do it better. It would also have to use […]

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Offsite backup, also known as remote backup, is the process of backing up important computer data and files to a server or other storage device located in a separate physical location. Typically, offsite backup or remote backup software is installed on the resource which houses the original data store. Files are selected, a schedule is […]

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Kickstart News (kickstartnews.com) recently completed in-depth testing of RBackup, and a review of its place in the Remote Backup business. “Remote Backup Systems and the RBackup Remote Backup Software offer an easy and robust way to get into the remote data backup business using a set of products which are both highly configurable for the […]

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By Chris Preimesberger – A new study confirms what a great many people in IT already suspected: Companies of all sizes are vulnerable to costly and damaging e-mail outages because they trust their messaging infrastructure to a single server and do not have an adequate backup and recovery plan in case of a disaster. ApplicationContinuity.org surveyed 434 […]

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By JIM SALTER, AP Business Writer ST. LOUIS – Charter Communications officials believe a software error during routine maintenance caused the company to delete the contents of 14,000 customer e-mail accounts. There is no way to retrieve the messages, photos and other attachments that were erased from inboxes and archive folders across the country on […]

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