Imagine spending a little time researching, planning and customizing your software, and making one sales call that results in a thousand new customers for your Online Backup Service over the next three months!

Memphis, TN – December 28, 2008 – Remote Backup Systems has announced its year-end sale on complete Online Backup business packages through December 31. Each package of 100 Clients and greater will contain the Pro Pack Plus features, usually available only in packages of 500 clients and greater. In addition, client counts will be upgraded […]

(Corrected 29  Jan 2009) You see them everywhere – advertisements for companies like Mozy and Carbonite who offer to back up your personal computer for $5 a month, often offering “unlimited” storage space. So, how does a small Online Backup company compete? The answer is: Don’t.

This makes me want to reach through my screen and grab an idiot by the shoulders and shake some sense into him.

Nobody is ever really happy when they have to contact Tech Support. All companies get complaints about their support departments, and the smart companies listen carefully to those complaints. So, that’s what I did. About 30 days ago I made some major changes in our Technical Support department. I wanted to decrease the time it […]