This one hour technical session concentrates on Remote Backup Systems‘ Web Manager and E-Commerce PlugIns. This is a general introduction and demonstration plus interactive Q&A on related technical issues, presented by Rob Cosgrove and Pinku Bharti. Questions are welcomed and encouraged throughout the Webinar, although we will not be able to address specific technical support issues.Read more…
I am so tired of hearing about the “cloud” I could just scream. You already know how I feel about new buzzwords made up by marketing geeks to hype up some product and create new brands, and end up confusing people while they sell more stuff, claiming it’s “new.”
We have posted the recording of our Ad Hock technical webinar, held at 9AM CT on February 16. The session went very well, and we had about 50 people attend. Most wanted a demonstration and discussion of branding, customizing, and building RBackup Client installers, so we spent the entire hour and ten minutes on that.
There were a lot of insightful questions and in-depth answers, so this is a good Webinar to watch. The Webinar was presented by Rob Cosgrove in Memphis, and Pinku Bharti in our Chennai, India office.
The average charge for a personal online backup account charged by our Service Providers is $9/month. Overhead expenses for providing tech support services can range from $50 per hour to well over $200 per hour depending on salaries and other costs of doing business. This article seeks to uncover some of the support costs inherent in Personal accounts which do not exist in Business accounts.
If you think you want to compete with Carbonite for that $5/month business, you should have $23 million dollars per year that you can afford to lose. That’s the amount of money that Carbonite lost in 2011, according to their recently released financials.
We have had some requests for free technical webinars. I would like to produce the first one on Thursday of next week, February 16, at 9 AM US Central Time.
I can do anything you like, so let’s vote on it, and I will do the first one on a topic that you decide.
We will keep the Webinar to an hour, and it will be interactive throughout. You will be able to ask questions by typing them, and we will answer as best we can.
Space is limited to 60 attendees. Please answer the survey below and then register for the first event at this link:
We will not be able to answer questions related to specific technical support problems, or sales and marketing – just general topics. Please vote below.
Beginning in February our Sales Manager, David Branch, will offer a series of free webinars designed to help you sell more online backup services. Dave has decades of experience in software and services sales, and has been through advanced industry sales training. His insight and experience will prove invaluable.
At first glance, it would seem that most online backup services are pretty-much the same. They provide software you load on your computer to identify files for backup. They establish an Internet connection to a cloud-based storage server. Finally, they transmit an encrypted version of your data to offsite storage for safe-keeping.