Archive for the ‘Blog’ Category

Napa Area RBS Online Backup Partners – Hot Sites available on the Partner’s Portal – Emergency Phone Number

August 24th, 2014 No comments

This morning’s earthquake in Napa, Northern California, caused utility and Internet outages in the area. Remote Backup Systems‘ free emergency hot sites for our Online Backup Partners are available now.

Log into your Portal account at to activate your hot site. (requires RBackup Server and Clients v11.10.004 or greater) If your RBS Server is offline, your clients will automatically back up to your Portal account, resulting in no loss of backups.

If you cannot reach your Portal account because of internet outages, Call our emergency phone number 901-313-8677 and we will activate for you.


Australian Small Businesses Don’t Back Up Enough | Lifehacker Australia

August 21st, 2014 No comments

A new small business survey conducted by Seagate Australia has painted a pretty bleak picture of the nation’s backup practices — or lack thereof. According to Seagate’s research, nearly half of small businesses have lost work due to not backing up effectively, resulting in revenue losses of up to 10 percent. The following infographic maps out the damage.

via Australian Small Businesses Still Suck At Backing Up Data [Infographic] | Lifehacker Australia.

Vembu Backup and Disaster Recovery Security Vulnerability

August 6th, 2014 No comments

Vembu Backup and Disaster Recovery is prone to a security vulnerability.An attacker may exploit this issue to perform unauthorized actions in the context of the application. This may aid in other attacks.

via Vembu Backup and Disaster Recovery Security Vulnerability.

Related content:

Vembu Storegrid Backup and Disaster Recovery solution suffers from privilege escalation, information disclosure, remote code execution, cross site scripting, and denial of service vulnerabilities.

This is breaking news. At this time we have no futher information. We’re only reporting what we read on the Symantec Connect site.


Online Backup Best Practices

June 30th, 2014 No comments

Here are some of the most popular articles in our Blog, Knowledge Base and website. These are our Best Practices documents. Read more…

Online Backup Software RBackup v11.10.004 Released

June 20th, 2014 No comments


Today RBS released the latest RBackup, version 11.10.004. This release contains updates to database agents, some exciting new features, enhancements to the Full Image Backup agent, a new Portal Connector that can back up your RBS Server to the Partner’s Portal, and an enhancement to the RBackup Client software to support Portal’s new Hot Site. Read more…

Correct Online Backup of Databases Using Agents

June 11th, 2014 No comments
Online Backup CEO Rob Cosgrove

Rob Cosgrove, CEO Remote Backup Systems

Takeaway: When backing up databases that are managed by a database engine or server, use the backup software’s built in agents instead of directly backing up the data files themselves. This is the only way to ensure a completely stable, restorable backup of the complete database. Read more…

Announcing the RBackup Reseller Program BETA

May 19th, 2014 No comments


RBS is introducing the RBackup Reseller Program, now open for Beta Testing! Get fully-brandable licenses and rely on our secure storage servers on a pay-as-you-go system, starting at just $0.60 per gigabyte! Resell the storage space for $0.80 or higher. Read more…

Online Backup Software by RBS Safe from Heartbleed Exploit. Others, not so much.

April 10th, 2014 6 comments

By Rob Cosgrove

Online Backup Software by Remote Backup Systems is unaffected by the “Heartbleed” exploit to OpenSSL that was revealed recently.

“OpenSSL” is a security protocol used by many companies to protect their websites and sensitive file transfers. A major vulnerability was recently disclosed in this open source module, which can result in the loss of very sensitive information like passwords, encryption keys, and the contents of files uploaded to Online Backup services.

Remote Backup Systems uses no open source modules in our software, so this catastrophic vulnerability does not affect any of our Online Backup software or any of our software used by our Partners.

It also does not affect any of RBS’ websites or portals, since all of our sensitive servers run on Microsoft Windows.

It DOES however, affect Ahsay(1) and Vembu Storegrid(2.) See below for citations.  (This line was stricken because we have an unverified report challenging our assertion and we are granting the benefit of the doubt. These products ARE, however, affected by the following…)

Once again I’m warning you to steer clear of Online Backup solutions that use Open Source software. While there’s nothing intrinsically wrong with using Open Source, and MANY (if not most) companies use it in one form or another, it can seriously complicate security by making it next to impossible to maintain up to date updates to software that contains it.

For example, one of the companies mentioned above uses at last count fifteen (15) open source modules in their software. Each open source module is being actively developed and upgraded by a separate team of people who do not work for the above companies, do not communicate with one another, and are under no obligation to notify the above companies that a security patch is available.

When a critical security patch is applied to any of these open source modules by their development teams, the correct procedure is for the company using it to immediately learn about the patch, patch their product, and then to push out a patch to their Partners, and for their Partners to immediately push out a patch to their end users.

See the problem here? With fifteen different teams working independently, it’s next to impossible for an Online Backup company to stay current on all patches, and far more impossible for them to distribute patches as quickly as they should, and even more impossible for Partners to upgrade their end users.

Proper security patch distribution for such a mix and match software product might require Partners to update their end users ten or more times per month!

RBS uses no Open Source software. We maintain up to date security patches and make it easy for our Partners to do so, too.

1. dot com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CCgQFjAA&,d.aWc

2.    http://storegrid.vembu dot com/online-backup/sp-help/freebsd-client-only-installation-guide.html

Online Backup Software Pioneer Announces Availability of Latest Version of Industry Defining White Labeled RBackup Online Backup Software

April 10th, 2014 Comments off


Remote Backup Systems today announced the immediate availability of its RBackup Online Backup software for Service Providers. Partners of RBS use RBackup to provide fully brandable, self-hosted Online Backup services to more than a million end users worldwide. Read more…

Changes Coming on April 15 at RBS

April 10th, 2014 Comments off


With the new release of RBackup version 11.10, RBS is announcing some changes that we think will improve your quality of service. Here’s an outline of those changes. Read more…

Amazon Price Reduction Good News for RBackup’s Online Backup Partners

March 27th, 2014 Comments off

Amazon has done it again – their 42nd price reduction in six years. Here’s the story…

It is always fun to write about price reductions. I enjoy knowing that our customers will find AWS to be an even better value over time as we work on their behalf to make AWS more and more cost-effective over time. If you’ve been reading this blog for an extended period of time you know that we reduce prices on our services from time to time, and today’s announcement serves as the 42nd price reduction since 2008.

via Amazon Web Services Blog: AWS Price Reduction #42 – EC2, S3, RDS, ElastiCache, and Elastic MapReduce.

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