Remote Backup Systems, developer of the RBackup and Mercury OEM Online Backup platforms, today announced that it has added Continuous Data Protection (CDP) to its Mercury OEM Online Backup platform, and developed an AMI to run Mercury in the Amazon Cloud.

Remote Backup Systems, the founder of the Online Backup industry, today announced the availability of its new Mercury Online Backup platform for Windows and Mac.

The online backup industry is one of the very few who are thriving during the recession, and perhaps in part, because of it. As IT budgets are cut, companies are looking for cheaper alternatives to buying large drive arrays, building out data centers, and doing backups themselves. In many cases, it is cheaper to simply outsource their backups.

This is a sad story about how a six year old company was done in by bad backup strategy, poor HR practices, and bad network administration. Some of the facts aren’t exactly clear, but here’s what I’ve been able to piece together so far.

This white paper discloses the real costs to a small business for performing proper data backups in-house using portable hard drives, then compares this with the costs and benefits of using an Online Backup Service instead. The example used is a “typical” small company without a dedicated IT person, backing up a single Windows 2003 Server using the generally recommended procedure of rotating multiple USB-attached portable hard drives offsite.

Imagine spending a little time researching, planning and customizing your software, and making one sales call that results in a thousand new customers for your Online Backup Service over the next three months!

Memphis, TN – December 28, 2008 – Remote Backup Systems has announced its year-end sale on complete Online Backup business packages through December 31. Each package of 100 Clients and greater will contain the Pro Pack Plus features, usually available only in packages of 500 clients and greater. In addition, client counts will be upgraded […]

(Corrected 29  Jan 2009) You see them everywhere – advertisements for companies like Mozy and Carbonite who offer to back up your personal computer for $5 a month, often offering “unlimited” storage space. So, how does a small Online Backup company compete? The answer is: Don’t.

This makes me want to reach through my screen and grab an idiot by the shoulders and shake some sense into him.

Nobody is ever really happy when they have to contact Tech Support. All companies get complaints about their support departments, and the smart companies listen carefully to those complaints. So, that’s what I did. About 30 days ago I made some major changes in our Technical Support department. I wanted to decrease the time it […]