3 Keys to Customer Retention | MSPmentor

Many people may think offering discounts, free services or other monetary incentives will keep their customers happy. The truth is that it takes a whole lot more than simple discounts to keep customer loyalty high.

While there are various ways to build customer loyalty, below are three actionable components to help retain your customer base.

via 3 Keys to Customer Retention | MSPmentor.

About The Author

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Steve Roberts / http://remote-backup.com

Steve Roberts is VP of Engineering at Remote Backup Systems (http://remote-backup.com), developers of the RBackup Online Backup software platform, providing software powering more than 9,500 Service Providers in 65 countries since 1987.