New Changes to the Software Upgrade and Support Renewal Policy

After July 15 RBS will no longer accept renewals for Support Subscriptions that have been expired for longer than twelve months. A new software purchase will be required to obtain the latest version. Also after July 15, RBS will begin charging a fee for renewing expired Support Subscriptions equal to the pro-rated price, calculated monthly since expiration.

Expiration notices are emailed thirty days in advance, and again fifteen days in advance. In addition, RBS mails expiration notices thirty days in advance. If your mailing address or email address has changed since your last purchase, please email your new information to sales@remote-backup.com.

Also see related post: http://remote-backup.com/kb/end-of-life-notice-for-rbackup-versions-9-and-older/

About The Author

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Steve Roberts / http://remote-backup.com

Steve Roberts is VP of Engineering at Remote Backup Systems (http://remote-backup.com), developers of the RBackup Online Backup software platform, providing software powering more than 9,500 Service Providers in 65 countries since 1987.