Online Backup Guide for Service Providers to be Posted a Chapter a Day

The Online Backup Guide for Service Providers is a complete guide on starting and operating an Online Backup Service – the latest revision of my industry defining RBS Book originally published in 1987. I am going to publish it here on my blog, one chapter a day during weekdays.

I would like to have your opinions, conversation, and questions. So, I am turning on Comments for each chapter.

Completely updated, rewritten and published in February 2010, the Online Backup Guide is a must read for everyone in the Online Backup business. Loaded with tips and techniques, the OBG is a complete How-To manual on operating a successful online backup business.

You will learn the secrets of the most successful Service Providers from every perspective – technical, sales and business. I have watched the industry from the inside since 1987. The OBG contains the combined experience of more than eight thousand RBS Service Providers over the twenty-three year history of the industry.

You have questions, especially if you have yet to start your business. Ask them here! Here are a few of the things we will cover:

• “Proper Backups” Defined
• Technical and Support Requirements for Personal And Business Accounts
• Privacy, Encryption, Compliance Regulations
• How to Fully Automate Your Service
• Integrating Your Software with Your Website
• Reporting – What You Need to See and Why
• Best Practices for Scheduling and File Selection
• The History Of Online Backup
• How to Increase the Percieved Value of your Service
• Why You Don’t Have to Compete at $5/month
• How Much to Charge Your Customers (and How)
• Sample Pricing Plans
• Recovery Objectives Explained
• Why You Can Ignore Linux
• Rob’s Handy Online Costs & Profit Calculator
• What’s Different About the Most Successful Providers?
• Advertising, PR, Telemarketing, EMail Marketing, Pay Per Click, Direct Mail
• How an Autoresponder can Increase Your Business and Save Time
• The Many Ways to Deliver the Service
• How to Deal with Quotas – to Stop or Not to Stop?
• How to Accept Credit Cards Online
• Are Trial Accounts Worth the Trouble?
• Proper On-Site Installation Procedure

 

Rob Cosgrove is the President of Remote Backup Systems, founder of the Online Backup Industry, and a vocal advocate for maintaining the highest standards in Online Backup software. His latest book, the Online Backup Guide for Service Providers: How to Start and Operate an Online Backup Service, is available online now, on Amazon.com, and at bookstores.

Remote Backup Systems provides brandable, scalable software and solutions to MSPs and VARs enabling them to offer Online Backup Services.