Online Backup Knowledge Base

I don’t know for sure, but I think I have lost a big account because my potential customer has been seduced and blinded by Deduplication. My competitor for this account promised the customer that he would save huge amounts of storage space as a result of his “amazing deduplication technology.”  This customer had already been burned by another company promising the same thing, and was unable to deliver. Now it looks like it’s going to happen again.

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Remote Backup Systems, the developer of RBackup Online Backup software for Managed Services Providers, has announced the availability of a Limited Source Code License for its popular Web Manager and E-Commerce PlugIns.

MSPs use RBackup to provide online backup services to their end users. White labeled and brandable, the software allows them to set up their own online backup services, hosting data backups in their own data centers.

The Web Manager and E-Commerce PlugIns provide a web interface so end users can sign up for service online, pay with a credit card or PayPal, download the software, and begin backing up immediately.

“Having the source code for the Web PlugIns allows our customers to have complete control over the look and feel,” explains Rob Cosgrove, President of RBS, “They can also change the functionality and reports, just about anything.”

For more information on this limited source code license, see this link:

http://www.remote-backup.com/online-backup-source-code.htm

About Remote Backup Systems Inc.

Remote Backup Systems, Inc. is the global leader in turnkey Online Backup solutions to MSPs, VARs, ISPs and Managed Hosting Providers, providing leading edge functionality, best-in-class customer support, and an unwavering commitment to product quality and customer satisfaction. With a twenty-five year history in Remote Backup technologies, RBS is headquartered in Memphis, Tennessee, USA. Rob Cosgrove’s latest book, The Online Backup Guide for Service Providers is available at Amazon.com and bookstores.

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I am happy to announce that RBS is now offering no-fees, no-interest in house financing on online backup software purchases.

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I am happy to announce a new release of RBS’ popular Web Manager and E-Commerce PlugIns with some great new features you’ve been asking for.

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Remote Backup Systems, the founders of the online backup industry and developers of the RBackup and Mercury OEM Online Backup platforms activated its Emergency Backup Hot Site for use by its Service Providers in the path of hurricane Irene.

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Since RBS started the Online Backup industry in 1987 many other companies have come and gone, most of them attempting to follow in our footsteps. Over the past 24 years many of these “me-too” companies have based their software on the basic protocol that we invented.

The basic process is simple and has few variants. To do a backup, compress changed data, encrypt it, send it over a network to be stored on a remote server, and make sure it got there safely.

To do a restore, present the user with an interface to select data, download the data from the server, decrypt it, then decompress it and put it back on the local computer, and make sure it got there safely.

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Our free white paper discusses the state of the industry from the inside perspective of an industry expert, Rob Cosgrove. It explains why the current economic environment is perfect for Online Backup startups, and gives insight into the costs and profit potential of the business.

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Here’s a great customer service idea that I learned from a pest control service. Not only did this make me feel great about Terminix, but it will potentially save them some money.

When I was young I wanted to be a newspaper man. So I trained as a journalist and learned old school journalism and the New York Times stylebook. One of the basic tenants of journalism back then was to “remain objective,” and report the news without bias. Otherwise an article is not “news,” rather, it is mere opinion and belongs on the op-ed page, if anywhere at all.

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The RBS Bare Metal Restore utilities have been released for Beta testing. BMR will back up an entire hard drive to a file in Virtual Hard Drive (VHD) format which can then be directly mounted using Hyper-V or Gizmo (free from arainia.com), or restored to another hard drive.
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Whenever I am asked “How do I compete with the other Cloud Backup services,” I have to search for a list of articles to explain the answer. So, here are some of my favorite answers all in one post.

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