Poll Shows Online Backup Increases Customer Loyalty
A recent poll of Remote Backup Service Providers showed that Online Backup Services help keep customers loyal, and bring in new business.
The poll was conducted by Remote Backup Systems, the industry leader in the development and support of complete-solution online backup software for commercial Online Backup Services. The companies polled offer online backup as part of a package of services like consulting, web development, web design omaha, Internet services, and computer repair.
According to the companies polled, customer loyalty rose by an average of 32% over the year just prior to adding online backup to their package of services, measured as a decrease in the rate of customer attrition. Sales of other services as a direct result of online backup services increased by 14%.
“The reason is simple,” explained Rob Cosgrove, CEO of Remote Backup Systems, “Customers like full service and the comfort of knowing their data are safe with someone they trust. Also, they are less likely to jump ship to a competitor when you have their encrypted data. That would mean starting all over again.”
The Remote Backup industry is growing more rapidly than ever. According to industry analysts, Remote Backup will soon be the preferred way to back up microcomputers. This is good news for companies who position themselves in the industry NOW.
“RBS provides the software, services, and advise to start a Remote Backup Service within mere days,” Cosgrove said, “RBackup Remote Backup Software is a complete solution for Managed Service Providers. We once started up a fully branded and customized 1000-client online backup service for a customer in less than 6 hours. He bought his package at 10AM and was in business doing his first backups by 4PM the same day.”
About Remote Backup Systems
RBS was founded in 1987 to provide software, services, and consulting to companies who want to offer Online Backup Services to their clients. Based in Memphis, TN, RBS has Remote Backup Service Providers in more than 63 countries. RBackup Remote Backup is the most widely used subscription-based online backup software on the planet.
RBS is the oldest and most respected Remote Backup company in the industry today. With over 1.5 million clients backing up many terabytes of data daily, RBS is by far the leader in the field of commercial remote backup software.
