Online Backup Specialist Enhances Support Package with Advanced Feature
August 18th, 2009
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(Memphis, TN) Remote Backup Systems (RBS), the founders of the online backup industry and developers of the RBackup and Mercury OEM Online Backup platforms today announced an added advanced feature to be included in all Priority Maintenance subscriptions, designed to give service providers a competitive edge.
The Remote HelpDesk lets you take over your clients’ computer just as if you were sitting in his office. Remote Access to a client’s computer allows service providers to offer the highest level of customer support, being able to offer support from any web-based computer without distributing any software, saving valuable time and money.