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The ultimate in convenient customer service is included with your Priority Maintenance Subscription. You can remotely access and control your client’s computers. SSL Encryption for security, seamlessly passes through routers. Other companies charge $70/year per computer. One popular service charges $1248/year for 25 clients. RBS gives you this valuable service for ALL your clients as […]

We just got done reading Negotiation Rules! A Practical Approach by Jeanette Nyden, J.D. It offers tons of good advice!We asked Jeanette to share a little for our readers, and this is what she had to say:Business Week ran an article suggesting that bus...

Social media is clearly here to stay. And most of you have already incorporated it into your marketing mix with LinkedIn, Twitter, etc. One social media tool that marketers have been slow to adopt is Facebook. This is largely due to the fact that Faceb...

Thanks to the recession, many of us have been out of work this past year, sitting on the sidelines as our colleagues have mastered the new tools, technologies and trends in our industry. One of the biggest, most influential of all is the use of social ...

I’m in the Online Backup business; Not as a provider of online backup services, but as vendor of software and services for companies who, themselves, provide Online Backup services to end users. So I get to hear what kinds of lame excuses end users give them for not buying their services, and I have to try to figure out what to do about it.