I am happy to announce tomorrow’s release of RBackup v10.2, adding native protection for Exchange 2010 and Active Directory 2008 through Volume Shadow Copy. This long-anticipated version also adds VSS support for multiple volumes and native SQL Server differential backups.

When companies consider offering Remote Backup services to their customers they do their research, mostly on the Web. There they see ads offering remote backup services as cheaply as $50 a year. Often they just give up, assuming prices are too low, there is no profit in the business, and competition is too fierce. Why would customers pay me $89/month for 20GB when they can pay $5/month for unlimited storage?

A recent survey completed by the teams at eROI and eM+C questioned 678 marketers about their 2009 online marketing programs to give us their new report "Online Marketing Trends:What Worked in 2009 And What to Expect in 2010." The goal? To discover what...

True file level deduplication will never be possible in a secure Online Backup system. Deduplication isn't even an Online Backup term. It comes from the world of Data Warehousing.

Our subscribers often ask us where they can find quality product management resources. Today we have a couple of really great blogs to share with you courtesy of Jeff Lash, a talented product manager based in St. Louis, MO.How To Be A Good Product Mana...

Your online backup software should NEVER, for any reason, answer inbound connection requests from the Internet. That's what spyware does. That's what Trojans do. That's how computer networks become compromised, and that's how private data is made public. This is why I am deeply concerned about an online backup software product in my market space. I won't mention their name, at least not yet. I want to give them an opportunity to fix this gigantic security hole first. If they fix it, I will report it here. Here's a hint: It's not my software, RBackup or Mercury. I guess you figured that out, though.

A good domain name can MAKE an Online Backup business. The best domain names contain your company name, so they are easy for your customers to remember. Great domain names also contain words end users might search for so they rank highly in the Search Engines. For example, use any search engine to look up "remote backup." You will probably find Remote Backup Systems (www.remote-backup.com) in that valuable number one spot in the natural listings. Over the years we have collected some really good (and some GREAT) domain names. We are now releasing some of them for our Service Providers.

Who doesn’t love a good Top 10 list? We know we do, and it can’t be just us (and David Letterman). It is usually entertaining to read, and delivers the goods in a way you hadn’t quite thought of them before… so what’s not to like? Renowne...

Have you decided not to renew your Maintenance Subscription? We’re sorry to hear that. We hope you will reconsider in the future. If you do, we would like to offer you a 10% discount on your next order as a “thank you” for taking a short survey that will help us improve our software and […]

Paid search campaigns are complicated at best. There are so many factors that go into a paid search effort, even the best marketers can simply lose their mind.Recently we came across a whitepaper from FATHOM SEO called Paid Search Best Practices, whic...