Some of the most noticable players in the personal Online Backup market offer “unlimited” backups for about $5 per month. How can they do that? How can you possibly compete with them and make enough profit? The answer is, “They don’t, and you shouldn’t try.”

The key challenge for data backup activity at SMBs (Small and Medium Businesses) is that if there are existing backup processes in place, they are usually not performed regularly and are done in such a way that does not fully protect the organization.

I am the guy you can blame for this. I invented Online Backup in the mid 1980s.

I know, this seems like a chapter you could skip. After all, everyone knows what Online Backup is. Right? Read this anyway. I’m going to also tell you what your customers expect from you, and what Online Backup is NOT.  

Only a small percentage of computers have an easy way to make backups. Of those that do, many users do not make proper backups. The result is that thousands of individuals and small businesses lose hundreds of thousands of dollars worth of data annually to fire, theft, equipment failure, and many other common catastrophes. Even […]

The Online Backup Guide for Service Providers is a complete guide on starting and operating an Online Backup Service – the latest revision of my industry defining RBS Book originally published in 1987. I am going to publish it here on my blog, one chapter a day during weekdays.

Remote Backup Systems, leading supplier of software for operating Online Backup Services, has released a Maintenance Release to their industry-defining RBackup Online Backup software platform. Service Providers can download the upgrade from the RBS website at http://remote-backup.com.

A complete loss of data can be an emotionally-charged situation for end users and Online Backup Service Providers, especially if the customer has forgotten his Encryption Key.

Remote Backup Systems, the founders of the online backup industry and developers of the RBackup and Mercury OEM Online Backup platforms today announced the activation of its Emergency Backup Hot Site for use by its Service Providers affected by the 8.9 magnitude earthquake that hit Japan this morning.

In researching offsite data backup and recovery services, I’ve read a number of horror stories about business owners that subscribed to (and paid for) an online backup service for many months, only to find that they could not actually recover their information when they needed to. Why would this happen?

(DAILY NEWS) – Small business owners know that a savvy way to boost sluggish income is to adopt new sales tactics. As it turns out, the sales aspect of the job is the most painful part for many business owners.