Nobody is ever really happy when they have to contact Tech Support. All companies get complaints about their support departments, and the smart companies listen carefully to those complaints. So, that’s what I did. About 30 days ago I made some major changes in our Technical Support department. I wanted to decrease the time it […]
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A letter from Rob Cosgrove, President of Remote Backup Systems, Inc. The public’s need for online backup services is expanding very rapidly right now. Various storage industry analysts, including IDC, ESG, Frost & Sullivan and others, predicted this upsurge in the market, and its continued growth through 2011. The public’s demand for online backup […]
Read MoreThanks to Rob Cosgrove of Remote Backup Systems for taking time out from his busy schedule to participate in this interview. His story is fascinating. If you have an interest in any of the following you will love this. Cars, record breaking, world firsts, online backup , I.T. pioneers, flying, life, enthusiasm and predictions for […]
Read MoreMercury Online Backup I introduced my latest Online Backup project, codenamed “Mercury”, back on June 23. Since then I realized that if I wanted Mercury to be able to beat the likes of Mozy on both price and features, Mercury would have to do more, and do it better. It would also have to use […]
Read MoreFollowing on the heels of the highly successful launch of our RBackup version 10 a few weeks ago, RBS is now preparing to launch a brand new Online Backup product that will open lucrative new markets for our Service Providers.
Read MoreOffsite backup, also known as remote backup, is the process of backing up important computer data and files to a server or other storage device located in a separate physical location. Typically, offsite backup or remote backup software is installed on the resource which houses the original data store. Files are selected, a schedule is […]
Read MoreRemote Backup Systems Releases Public Beta of RBackup® v10(Memphis, TN April 22, 2008) Remote Backup Systems Inc. (RBS), the originator of online backup technology, today announced the release of the Public Beta of version 10 of its award-winning RBackup® Online Backup Software. VARs and MSPs use RBackup to offer Online Backup Services to their customers, […]
Read MoreKickstart News (kickstartnews.com) recently completed in-depth testing of RBackup, and a review of its place in the Remote Backup business. “Remote Backup Systems and the RBackup Remote Backup Software offer an easy and robust way to get into the remote data backup business using a set of products which are both highly configurable for the […]
Read MoreBy Chris Preimesberger – A new study confirms what a great many people in IT already suspected: Companies of all sizes are vulnerable to costly and damaging e-mail outages because they trust their messaging infrastructure to a single server and do not have an adequate backup and recovery plan in case of a disaster. ApplicationContinuity.org surveyed 434 […]
Read MoreBy JIM SALTER, AP Business Writer ST. LOUIS – Charter Communications officials believe a software error during routine maintenance caused the company to delete the contents of 14,000 customer e-mail accounts. There is no way to retrieve the messages, photos and other attachments that were erased from inboxes and archive folders across the country on […]
Read MoreBy Mary Jander, Byte and Switch An unencrypted backup tape missing from an Iron Mountain storage facility has forced a major credit card company that specializes in online credit protection to contact hundreds of thousands of customers.
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