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When companies consider offering Remote Backup services to their customers they do their research, mostly on the Web. There they see ads offering remote backup services as cheaply as $50 a year. Often they just give up, assuming prices are too low, there is no profit in the business, and competition is too fierce. Why would customers pay me $89/month for 20GB when they can pay $5/month for unlimited storage?

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Your online backup software should NEVER, for any reason, answer inbound connection requests from the Internet. That's what spyware does. That's what Trojans do. That's how computer networks become compromised, and that's how private data is made public. This is why I am deeply concerned about an online backup software product in my market space. I won't mention their name, at least not yet. I want to give them an opportunity to fix this gigantic security hole first. If they fix it, I will report it here. Here's a hint: It's not my software, RBackup or Mercury. I guess you figured that out, though.

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A good domain name can MAKE an Online Backup business. The best domain names contain your company name, so they are easy for your customers to remember. Great domain names also contain words end users might search for so they rank highly in the Search Engines. For example, use any search engine to look up "remote backup." You will probably find Remote Backup Systems (www.remote-backup.com) in that valuable number one spot in the natural listings. Over the years we have collected some really good (and some GREAT) domain names. We are now releasing some of them for our Service Providers.

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Have you decided not to renew your Maintenance Subscription? We’re sorry to hear that. We hope you will reconsider in the future. If you do, we would like to offer you a 10% discount on your next order as a “thank you” for taking a short survey that will help us improve our software and […]

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