Blog Archives

Computerworld – A security researcher known for finding Java bugs has uncovered a new critical zero-day vulnerability in all currently-supported versions of the popular Oracle software.The bug, which was publicly reported on the Full Disclosure security mailing list Tuesday by Adam Gowdiak, the founder and CEO of Polish security firm Security Explorations, can be leveraged […]

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Back on April 14 I told you a funny story about one of my competitors who had a little trouble with Google Voice. It was hilarious. Well, now they called back again, trying to sell us their inferior software from a faraway country, well, I mean far from the USA.

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Like most businesses I employ sales people. Some of them make phone calls all day long to businesses that we think might like to offer Online Backup Services using our software. Once a week or so someone we call gets all snarky and says, “We don’t need your software. We wrote our own.”

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Many people may think offering discounts, free services or other monetary incentives will keep their customers happy. The truth is that it takes a whole lot more than simple discounts to keep customer loyalty high. While there are various ways to build customer loyalty, below are three actionable components to help retain your customer base. […]

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  In 2006 RBS published version 8.53 of RBackup, and it became a superstar. Everyone loved it, and some decided it was good enough to run forever. They stopped paying for their Maintenance Subscriptions, which for some proved a costly mistake. There are currently thousands of end users running old, out of date backup software, […]

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It’s still the wild wild web, I guess. Recently a colleague inadvertently published a link to a song called Yesterday – The Backup Song, a parody of the Beatles’ Yesterday with a funny lyric about data backups that I first published on my website way back in 1999. A quick search revealed that many people have claimed that song in the past 13 years since I published it, and it has been re-published without permission liberally, all over the Web.

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