It’s a good day for proponents of an open internet: the Federal Communications Commission just approved its long-awaited network neutrality plan, which reclassifies broadband internet as a Title II public utility and gives the agency more regulatory power in the process. via FCC approves net neutrality rules, reclassifies broadband as a utility.

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From Rob: I checked into this and it looks legit, and pretty cool. It has a built-in remote control function. I’ll download a demo later. ServiceDesk Plus – MSP, the helpdesk software trusted by thousands of Managed Service Providers like you now offers its Standard Edition for free! http://www.manageengine.com/products/service-desk-msp/free-it-help-desk-sdp-msp.html  

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Backup vendor Vembu’s has faced hostility from its customer base of managed service providers following a change to its channel model and publication of a white paper in which it said “MSPs are dead”. Read more: http://www.crn.com.au/News/399577,backlash-over-backup-vendors-msps-are-dead-move.aspx#ixzz3Q90ayn6j  

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American Express has posted this article on saving time. It’s a really short read with some great ideas. Time is money for small business owners, who can easily get bogged down trying to take on too many tasks at once. Instead, small business owners should maximize their valuable resources by focusing on the tasks that […]

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  Those of you who read my blog regularly (my mom and my aunt Clara) might think I’m a bit overboard with the Vembu articles. I’ve been warning you about this Storegrid software for years – warning that it is insecure and dangerous – installing it can cause harm to users’ data and seriously compromise […]

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