by Rob Cosgrove What is the difference between copying a file and backing it up? We are often asked why our software takes “so long” to do backups – longer than simply copying files. The answer is simple and complicated.

Malware defense may not be at top of mind as the holidays approach. But with the new year around the corner, it’s a good time for managed services providers (MSPs) to reevaluate their security systems and research any potential threats. Will you ring in the new year with any unpleasant surprises? Here’s what you need […]

Many MSPs in recent years have enjoyed tremendous success as a result of taking a vertical market strategy. There are significant and compelling advantages IT service providers can enjoy by taking this approach. For example, when they lead with a vertical market-focused offering, MSPs have found they often end up speaking to contacts higher in […]

Many MSPs start their businesses by themselves or with one other person who they generally already know and like.  They work really hard and divide their time among so many different tasks that it is hard to imagine they are actually doing anything right.  Generally speaking, they take immense pride in their successes.  But, in […]

Here’s the story: The 2.5-ton machine, first constructed in the 1950s as part of an atomic research program, became the “world’s oldest original working digital computer” after a museum in the UK restored and then rebooted it on Tuesday. Unlike today’s nearly mute devices, the massive computer clicks, clacks and flashes like something out of […]

A mere 40 years ago this month, arcade video gaming got its first success story; on Nov. 29, 1972, Atari officially announced the release of Pong, the first commercially profitable arcade video game ever made. How Pong came upon its success — and how it even came into existence — is one of the more […]

Google’s effort to install a blazingly fast, gigabit-per-second fiber Internet service in the two-state metropolis of Kansas City—a speed 100 times faster than the national average—is a radical new business direction for the company, and perhaps provides an unorthodox model for how to rewire parts of the United States. via How Google’s Kansas Internet Service […]

Social media allows managed services providers (MSPs) to have a dialog with clients. How does that work for managed service providers? Logicalis Vice President of Marketing Lisa Dreher (pictured) says that social media enables her company to share current experiences while giving people an inside look into what is happening. via Logicalis Talks Social Media: Is […]

Predictions that Oak Ridge National Laboratorys Titan supercomputer had become the most powerful machine in the world have turned out to be right. via Titan steals No. 1 spot on Top500 supercomputer list | Cutting Edge – CNET News.

Let’s assume you’re a managed services provider MSP that hires a new sales team member. Instead of sending that new sales hire out into the field to pursue revenue, CharTec CEO Alex Rogers recommends a 90-day plan to train that new hire — with zero revenue responsibility during that window. via Managed Services Provider MSP […]

Today, Google’s services experienced a limited outage for about 27 minutes over some portions of the Internet. The reason this happened dives into the deep, dark corners of networking. I’m a network engineer at CloudFlare and I played a small part in helping ensure Google came back online. Here’s a bit about what happened. via […]